My Wife had a great experience on Her first appointment. She was very pleased with the staff, the treatment and the information on the products. Highly recommended.
Be skeptical of the 5 star reviews. As someone else mentioned, the only good thing about this place is the location.
Wonderful experience every time! Roxanne is amazing and does great work!
Under new MIS-Management. I had a few bad experiences here in the past and received an email talking about "under new ownership"....so I thought I'd give them another shot.
I will not return.
Awesome! I've been to many spas and this one rocks it! The "team" that is in place is superb--very friendly, knowledgeable and professional. I'm a happy, new customer who will be a regular customer starting today. I highly recommend Skin Renew to all. Keep up the good work, girls!
Big mistake. After waiting 30 minutes past my scheduled appointment time, I left. The receptionist ask "can you come back in the afternoon".....no going to happen.
The entire time I was waiting, not a single person came through the door of this place.
I have been going here on for a few years for laser hair removal. I have only experienced about 65% hair removal after exceeding six sessions on two separate areas. I have also been simultaneously going to Rejuvenation Group for other areas and experienced about 90% hair removal there. Still, I use the promotions here and 65% for a reasonable price is better than nothing. I generally experienced good service and a friendly staff until the last few weeks. They have called me before to reschedule appointments (because of conflicts on their end, not mine) and I have been ok with that. About three weeks ago, they asked me if I would mind rescheduling, and I was fine with that and rescheduled. I got a voicemail about a week later saying that I had been rescheduled on a day that they were not open, and could I please call them to reschedule again. I have called them and left about ten voicemails and I have also sent an email, and no one has called me to reschedule the appointment (which I only moved in the first place to accommodate their scheduling). I work nearby, and I have tried to catch them in person and the office is always closed. I'm not certain at this point that they are still even in business. I'm three weeks past when I needed my appointment to be, which is not how the timing of the treatment works. It is going to be interesting getting in touch with anyone at this office if phone calls, emails, and showing up in person do not work.
Skin Renew Medispa is a US Hair Care Studio based in Brentwood, Tennessee. Skin Renew Medispa is located at 101 Creekside Crossing #1300, Brentwood, TN 37027, USA.
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